Patient-Oriented Services

Patient-Oriented Services

Enhancing Clinical Trial Access and Experience
Problem:
Patients in clinical trials face logistical and emotional burdens that can affect retention and outcomes.
Solution
COREX supports participants with patient-first services that enhance engagement, adherence, and satisfaction throughout the study journey.

What We Offer:

Our patient-facing services are designed to support trial accessibility, convenience, and compliance, including:
Travel Coordination & Reimbursement

Travel Coordination & Reimbursement

Booking and managing patient travel for site visits, including accommodation, transport, and meals.
Direct-to-Patient Delivery

Direct-to-Patient Delivery

GxP-compliant home delivery of investigational products, kits, and medical supplies.
Patient Reminders & Communication

Patient Reminders & Communication

Appointment reminders and real-time updates via preferred communication channels.
Multilingual Support & Education

Multilingual Support & Education

Localised materials and patient helplines to ensure understanding and comfort throughout the trial.
Return Logistics for Samples & Materials

Return Logistics for Samples & Materials

Hassle-free pick-up of biological samples, unused medication, or medical devices.
COREX Global Network

COREX Global Network

Ensuring seamless clinical supply solutions with local expertise and global reach.

Why choose COREX
for Patient Services?

Patient-Centric, Protocol-Aligned

Our services are designed to match study protocols while putting the patient’s comfort, safety, and convenience first.
Patient-Centric, Protocol-Aligned

End-to-End Coordination

From travel bookings to home deliveries and returns, we manage the full patient journey, simplifying logistics for sites and sponsors alike.
End-to-End Coordination

Local Expertise, Global Reach

We operate across the CIS, EU, UK, and beyond — adapting each touchpoint to local languages, cultures, and regulatory environments.
Local Expertise, Global Reach

Improved Retention & Compliance

By removing logistical friction, we help reduce patient dropouts, support adherence, and improve overall trial performance.
Improved Retention & Compliance

Dedicated project managers

coordinate all aspects from programme setup through patient treatment, ensuring seamless communication between all stakeholders throughout the access journey.
Dedicated project managers

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