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Clinical Trial Supply & Logistics
- Clinical Trial Logistics
- Clinical Trial Supply
- Courier Services & Preconditioned Temperature Controlled Packaging
- GxP-Compliant Cold Chain Transport & Storage
- Comparator Sourcing for Clinical Trials
- Decentralised Clinical Trials & Direct-to-Patient Logistics
- Labelling of Medicinal Products
- Laboratory Kits Preparation
- Protocol Review & Project Management
Patient-Oriented Services
Enhancing Clinical Trial Access and Experience
Challenge
Patients in clinical trials face logistical and emotional burdens that can affect retention and outcomes.
Solution
COREX supports participants with patient-first services that enhance engagement, adherence, and satisfaction throughout the study journey.
What We Offer:
Our patient-facing services are designed to support trial accessibility, convenience, and compliance, including:
Travel Coordination & Reimbursement
Booking and managing patient travel for site visits, including accommodation, transport, and meals.
Direct-to-Patient Delivery
GxP-compliant home delivery of investigational products, kits, and medical supplies.
Patient Reminders & Communication
Appointment reminders and real-time updates via preferred communication channels.
Multilingual Support & Education
Localised materials and patient helplines to ensure understanding and comfort throughout the trial.
Return Logistics for Samples & Materials
Hassle-free pick-up of biological samples, unused medication, or medical devices.
COREX Global Network
Ensuring seamless clinical supply solutions with local expertise and global reach.
Why choose COREX
for Patient Services?
Patient-Centric, Protocol-Aligned
Our services are designed to match study protocols while putting the patient’s comfort, safety, and convenience first.
End-to-End Coordination
From travel bookings to home deliveries and returns, we manage the full patient journey, simplifying logistics for sites and sponsors alike.
Local Expertise, Global Reach
We operate across the CIS, EU, UK, and beyond — adapting each touchpoint to local languages, cultures, and regulatory environments.
Improved Retention & Compliance
By removing logistical friction, we help reduce patient dropouts, support adherence, and improve overall trial performance.
Dedicated project managers
coordinate all aspects from programme setup through patient treatment, ensuring seamless communication between all stakeholders throughout the access journey.
Frequently Asked Questions
How do patient support services improve access to treatment?
Patient support services help reduce practical barriers that may affect treatment access, including travel requirements, communication challenges, and administrative processes. This allows patients to focus on their treatment while supporting programme compliance.
Can patient support services be tailored to individual patient needs?
Yes. Services can be adapted to programme requirements, patient circumstances, local regulations, and country-specific healthcare environments.
What types of patient support can COREX provide?
COREX’s experience includes patient helplines, home nursing, and direct-to-patient delivery. The scope of support depends on patient needs, programme requirements, and local regulations. We also develop solutions for specific requests: for example, we created a detective-themed game for children receiving life-saving treatment, designed to make the treatment experience less emotionally challenging. Each request is considered individually, including those that require a creative approach.
