Privacy Policy

Effective as of 24.05.2018, last update 18.09.2026

COREX LOGISTICS LIMITED («the Company», «we», «us», «our») is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with us.

For the purposes described in this Policy, the Company acts as a data controller, determining the purposes and means of processing your personal data. In certain cases, when we process personal data on behalf of our clients or partners under a separate agreement, the Company acts as a data processor and processes data strictly in accordance with their instructions. This Privacy Policy primarily addresses our role as a data.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: privacy@corexpharm.com.

1. Types of Information We Collect

We may collect the following categories of personal data:

Identity Data: name, family name, job title, and information about your organization.
Contact Data: phone number, email address, and social media/messaging account details (e.g., Telegram, WhatsApp).
Technical Data: IP address, browser type, device information, and website usage data.
Usage Data: information about your interactions with the Company’s website, including pages visited and navigation behavior.
Correspondence Data: business correspondence with the Company for purposes of contract execution.

2. Purposes of Processing

We will use your personal data for the following purposes:

To perform services under contracts with clients, vendors, and employees.
To manage customer relationships and communication through our CRM systems.
To analyze website performance and improve user experience.
To protect the rights and interests of the Company, its employees, clients, and vendors.
To comply with legal and regulatory obligations.
To send marketing communications (only with your explicit consent), including newsletters, service updates, event invitations, and promotional materials.

No Automated Decision-Making

The Company does not carry out automated decision-making activities, including profiling within the meaning of applicable data protection laws.

3. Sources of Personal Data

We collect personal data from the following sources:

Information provided by you directly.
Information made publicly available or obtained from public sources.
Information collected automatically through our website and digital tools (e.g., cookies, analytics).

4. Disclosure of Personal Data

We may share your personal data with the following categories of recipients:

Affiliates and partners: companies within the COREX group or partner firms engaged in joint activities, where necessary for contract performance.
Service providers: third parties that support our operations, including CRM system providers (e.g., HubSpot), analytics providers (e.g., Google Analytics), and IT service providers.
Regulatory authorities: when required by applicable law or to protect our legal rights.

Some of these recipients may be located outside the European Union. In such cases, we ensure an adequate level of data protection by implementing appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.

5. Data Subject Rights

You have the following rights regarding your personal data:

Right of access: to obtain confirmation that your data is being processed and to request a copy of it.
Right to rectification: to request correction of inaccurate or incomplete data.
Right to erasure («right to be forgotten»): to request the deletion of your data, subject to legal requirements. Please note that erasure is irreversible.
Right to restriction of processing: to request that we limit the processing of your data in certain circumstances.
Right to data portability: to receive your data in a structured, commonly used format.
Right to object: to object to the processing of your data for certain purposes, such as direct marketing.
Right to withdraw consent: to withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at: privacy@corexpharm.com.

6. Personal Data Retention Period

We will retain your personal data for 5 years after the last interaction (e.g., the end of a contract) or until we have achieved the purposes for which it was collected, unless a shorter or longer retention period is required by applicable law.

The retention period may be reduced if you exercise your right to erasure or restriction of processing, or in other cases required by applicable data protection laws.

7. Rectification and Erasure

Rectification

The retention period may be reduced if you exercise your right to erasure or restriction of processing, or in other cases required by applicable data protection laws.

Erasure (Right to be Forgotten)

You may request the deletion of any personal data we hold about you at any time. Please be aware that requesting deletion, unlike unsubscribing from specific emails, results in full erasure from our systems. If you re-join our systems after deletion, you will appear as a completely new data subject.

To request deletion of your personal data, please contact privacy@corexpharm.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to ensure proper website functionality, analyze website usage, and improve user experience. These technologies may collect Technical and Usage Data as described above.

Non-essential cookies are used only based on your explicit consent, which you may withdraw at any time.

For detailed information about the types of cookies we use, their purposes, and how to manage your preferences, please refer to our separate Cookie Policy, which is available on our website.

9. Changes to This Privacy Policy

The Company may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.